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Complaint No. : BBMP-GPMS/CMT-27784
Project Name BBMP - GPMS Complaint Raised Date 07-12-2019
Subject Payment Issue - 18 Months , still my issue not resolved
Complaint / Requirement

Dear Sir/Madam,

 

I paid my Property Tax through online on 28th May'18 for Rs 3930/-.

 

I got a confirmation SMS on my Mobile number 9916646000 , however through BBMP site i have not received any Receipt for the payment done.  The amount paid got deducted from my Bank account. I have got the bank transaction details and through BBMP site , the payment was done by PayU and they also confirmed the transaction is successfully processed and if there was an issue , they asked me to contact BBMP.

 

I have reached BBMP Hoodi office and they asked me to visit Main office ( opposite Phoenix Mall ). I met the Revenue officer there and gave a written complaint. Have also raised a ticket online (10794307) on Sahaaya website and status shows has rejected. I don’t know why it is rejected.

 

Since 18 months , I am behind BBMP offices and nothings is resolved. In the meantime , I am asking them to collect the payment for 2019-20 which BBMP guys are asking me to pay for last 2 yrs. and that to with interest , WHY I NEED TO PAY.

 

BBMP informed me that the link I paid was Validity Expired and so this problem has happened. To check and update back why it is taking so much time.

 

I need a resolution on this on priority basis .

 

Details:

Application no – 1600303077.

Zone:  Mahadevapura
Ward Name: Garudachar Palya

Area Address:  304,Tristar Aishwarya Apartment,,Bangalore,560066.

 

My Payment Details:

Plz find below the Bank Transaction details – I have attached the bank copy.

Bank Reference Number - VIN/M/s Bruhat /20180528131141/0

Transaction date -  28/05/2018

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